Customer Story
Customer Story

How Cloud Coach Provided Enhanced Project Visibility at Lamb Weston

Lamb Weston is a global leader in the frozen potato industry, making french fries and other potato products served at restaurants and sold in grocery stores around the world

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Use Case

PPM

Headquarters

Eagle, Idaho

Industry

Food & Beverage

Employees

5,000 – 10,000

The Results

Executive oversight

Automation

Quick onboarding

“We’re not relying on IT to create the reports and provide visibility. We can say no to low-value high-effort projects.”

Adrianne Jamieson

Innovation Operations Specialist, Lamb Weston

The challenges

The solutions

Lamb Weston had no visibility at a stakeholder level, with no way to track project metrics or progress. Updates were restricted to the stage gate process

Cloud Coach has enabled Lamb Weston to streamline its project processes, making information more visible to key stakeholders

The legacy system Lamb Weston was using for projects was clunky and cumbersome, making it difficult to train new users and encourage use of the software

Cloud Coach is incredibly user friendly, and the intuitive navigation of the platform, alongside templatized project types, allows new users to get up and running quickly and easily. Access to the Cloud Coach Academy has also helped expedite Lamb Weston's onboarding processes

Lamb Weston was using a variety of different systems, meaning data was siloed across the organization

Cloud Coach has helped connect a variety of disparate systems and reduced the need for duplicate data entry, thanks to automated processes

There was no standarized way for Lamb Weston to track project time and capture utilization metrics

Cloud Coach's My Day has provided users with a new visibility into their day and workload - and time tracking and resourcing functionality is providing executive teams with insights into overall project value

Customer Onboarding, PSA, & Customer Success solutions that drive efficiency and results.

© 2026 Cloud Coach - All Rights Reserved

Customer Onboarding, PSA, & Customer Success solutions that drive efficiency and results.

© 2026 Cloud Coach - All Rights Reserved

Customer Onboarding, PSA, & Customer Success solutions that drive efficiency and results.

© 2026 Cloud Coach - All Rights Reserved