How Cloud Coach Replaced Microsoft Dynamics at Exact Sciences and Reduced Reporting Time by 90%

Exact Sciences’ mission is to eradicate cancer and the suffering it causes — through tests that help prevent it, detect it earlier, and guide its successful treatment. PRIMARY USE CASE PSA HEADQUARTERS Madison, Wisconsin INDUSTRY Biotech Software EMPLOYEES 5,001 - 10,000

Projects are now directly linked to Sales accounts

Cloud Coach’s Gantt projects have replaced Microsoft Dynamics

Quarterly reporting time has been reduced by 90%

“Reporting processes that would take 10 hours have been reduced to under an hour.”

Chris Hannegan

IT Project Manager - Laboratory Integration Services, Exact Sciences

The challenges

The solutions

• Exact Sciences was using Microsoft Dynamics to manage its projects. The system was not customizable and lacked the functionality Exact Sciences required to run projects efficiently. Projects sat in an isolated system and lacked key information and context, making reporting time consuming

• Because projects can be linked to the actual Sales accounts in Salesforce, Exact Sciences can now easily forecast revenue using the information in Cloud Coach, helping to determine accurate project ROI for the business, without leaving the Salesforce platform. Cloud Coach is more user friendly than the previous system, while also offering the ability to customize and more closely fit the needs of Exact Sciences

• Exact Sciences required a project management tool that had Waterfall capabilities and could be customized as required. Exact Sciences was also looking for a system that could link to Sales accounts in Salesforce

• Projects are run using Cloud Coach’s Gantt charts and Waterfall methodology. Being able to link the project to the account is a huge benefit for Exact Sciences, with information now pulled directly into leadership project dashboards. Exact Sciences can also now track the time between project approval and project go live, helping prioritize company resources

• The system needed to have reporting functionality and the ability to record project Milestones

• Milestones are now captured directly into Cloud Coach and reporting is very intuitive. With Cloud Coach, using the sub-type and subset, Exact Sciences can for the first time report on what types of projects have been completed

• Exact Sciences required a solution with forecasting capabilities to report at Board level. Quarterly reports often took over 10 hours to compile, meaning resources were often diverted from important client work

• Exact Science weekly, monthly and quarterly reporting processes have seen a drastic reduction in time since implementing Cloud Coach. Quarterly reporting time has been reduced by 90%

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